Support
We're here to help. Reach out any time or browse the FAQ below.
✉️ Contact Us
For account issues, order questions, or anything else, email us and we'll get back to you within one business day.
🛍️ Buying & Selling FAQ
How do I buy a listing?
Tap a listing, then tap Buy Now or message the seller to ask questions before purchasing. Payment is processed securely through Stripe.
How do I get paid as a seller?
After the buyer confirms receipt—or the 3-day protection window ends without a dispute—Stripe starts a transfer to your connected account. Bank arrival timing depends on your Stripe payout schedule.
How do I track my order?
Open the order from your profile. You'll see real-time status updates and a tracking link once the seller ships.
What if my item never arrives?
Contact us within 14 days of the estimated delivery date and we'll investigate and work toward a resolution.
Can I get a refund?
All sales are final unless the item was materially misrepresented. If you believe there's an issue, contact us and we'll review your case.
🔒 Account & Privacy
How do I delete my account?
You can delete your account directly in the app — go to your Profile, tap Settings, and select "Delete Account." Your data will be permanently removed. If you run into any trouble, email us at support@curriculum-connection.com.
Where can I read the Privacy Policy?
curriculum-connection.com/privacy
Where are the Terms of Service?
🚩 Reporting a Problem
To report a listing that violates our content standards, tap the flag icon on any listing in the app. To report a user or an urgent safety concern, email us directly.